Promoted demand side accountability mechanisms.
This is by enabling individuals and CSOs in target communities to acquire knowledge and skills for social accountability. As a result there is an increase in number of individuals and CSOs participating in monitoring of health services delivery in local health facilities including developing community score cards, participating in development of facility level work plans, service charters and complaints re-address mechanisms. This has contributed to increased levels of consultations between community members, health care workers (HCWs) and County and sub County Health Management Teams (CHMTs) in target health facilities. This has contributed to an improved relationship between HCWs and community members; inclusion of community needs in facility level and County Integrated Development Plans and Annual Operational Plan (AOPs).